The foundation is scientific. Chi Diem Doan holds a Ph.D. in Food Science from Ghent University (Belgium) and completed a postdoctoral fellowship in food nanotechnology at the University of Saskatchewan. That training is where an instinct for data integrity, evidence, and defensible decisions comes from, the difference between a record that holds up under inspection and one that does not.
Chi has spent nearly a decade in regulated cannabis manufacturing, serving as QAP and Alternate QAP at licensed producers. She has also led from the operations side: building an extraction facility from the ground up, scaling the team past thirty people, and leading facilities through EU-GMP inspections, the perspective of someone who has been on the receiving end of the inspector's question many times.
AICQ was built after seeing the same thing again and again at small and mid-size licence holders: good operators trying to run a real quality system with documents scattered across drives, paper logs, and memory, and getting caught for it. Not because they were careless, but because the tools they could afford were never built for how they actually work.
AICQ is the system a QAP wants when they are the one signing off. Automated checks do the tedious cross-referencing and flag what looks wrong; the QAP stays in control and makes every decision. Every record is attributable, contemporaneous, and inspection-ready from day one.
AICQ Systems Inc. · Toronto, Ontario, Canada