Be ready for Health Canada before they schedule the visit.
SOPs, batch records, equipment, and quality events, inspection-ready in one system. Built by practising QAPs.
Scoped to HC GPP (SOR/2018-144) · Flat per-facility pricing · 30-day free trial · Canadian data residency
Pick the level of support you need
Flat per facility, 12-month term, billed monthly. Quoted in CAD for your operation.
Starter
Very small or seasonal producers
5 users included · 100 automated checks / month
- Full document control and guided SOP authoring
- Batch records, label review, and release sign-off
- Deviations, CAPA, complaints, OOS, and change control
- Append-only audit trail and two-year retention (s.232)
Standard
Active licensed processors
10 users included · 400 automated checks / month
- Everything in Starter, and:
- Priority support and onboarding
- Higher allowances: 10 user accounts, 400 checks / month
Managed
Fractional QAP services and consultation
Platform included · total engagement quoted to your operation
- An AICQ QAP named as your QAP via the Health Canada licence amendment
- Batch record and label review, release sign-off
- Deviation, CAPA, and change-control oversight
- Health Canada inspection preparation and support
30-day free trial on Starter and Standard. Fractional QAP and consultation engagements are also available alongside any plan.
Not all QA help is equal
Many small licence holders hire a consultant and get a generic package: SOPs, forms, and batch records that were written for someone else and never adjusted to how the site actually works. We have seen documents with no numbering, and records where another licence holder's information was left in. It reads fine on the shelf, and falls apart the moment an inspector opens it. One producer came to us close to losing their licence over exactly this, and we rebuilt their quality system to match their real practice.
Generic templates, SOPs and BPRs that don't reflect your site's actual practice
No document control, unnumbered documents, no versioning, no review trail
Copy-paste errors, another licence holder's details left in your records
Managed is different, a practising AICQ QAP builds your system around your real operation and signs off on it
The gap most licence holders live with
Six gaps show up in almost every small and mid-size facility. Not carelessness, just tools that were never built for the job.
Documents everywhere
Nobody is certain which revision is current, or who approved it.
Paper logs, missed dates
A calibration slips past due and nobody notices until an audit.
Deviations that never close
Raised, then drifting. No closure an inspector will accept.
Checks done by eye
One manual label check missed becomes a recall.
No oversight off-site
Off the floor, the QAP has no view of what needs a decision.
Inspections mean scrambling
Evidence requests turn into hours of manual digging.
One platform, the whole quality system
Mapped directly to where facilities get caught.
Controlled documents
SOPs, specs, logs and forms, version-controlled with approval workflow; the current revision never in doubt.
Guided SOP authoring
Drafts from a 119-SOP HC GPP catalogue; you edit, your QAP signs.
Batch & document review
Batch records checked for traceability and discrepancies; wrong lots flagged early, your QAP decides.
Label & release review
Two-stage review against the released COA: potency, lot, date and barcode, caught before a single unit ships.
Deviations & CAPA
Five-element records that close only with QAP sign-off and an effectiveness check.
Complaints & OOS
Structured intake, per-SKU history, OOS disposition; complaint histories exportable for audit.
Equipment & calibration
Instrument register with due dates tracked; a failed check flags the instrument out of service.
Training & competency
Role matrix, SOP acknowledgements, competency records.
Floor capture on your phone
One-tap contemporaneous records, attributed and audit-trailed.
QAP oversight & audit answers
A live action-items dashboard for remote daily visibility; release certificates and the audit trail export in one click.
Every eQMS files your paperwork. AICQ checks it.
Document control, CAPA workflows, training matrices: every quality platform sells those, and so does AICQ. The reason facilities switch is what runs on top. Three things you will not find together anywhere else, and every table stake beside them.
It reads your documents. Others store them.
Every quality platform files your SOPs and routes signatures. AICQ is the one that opens the record and checks it: the draft label against the released COA, potency against the CR s.97 tolerance, lot, packaging date, barcode and bilingual warnings, line by line. Findings come back graded critical to minor, each with the regulatory reference and the fix. A document vault cannot catch an overstated THC value before it prints. AICQ does, twice per lot.
Support from quality people. Others route you to a helpdesk.
When you hit a compliance problem, the person answering is one of our practising QAPs, not a ticket queue. A finding you are unsure about, a label call at packaging time, an inspector on the phone: AICQ customers reach the QAP team whenever they need to, and the team stays with the problem until it is solved. Always available, and the answer arrives with the regulation attached.
Your SOPs arrive written. Others hand you a blank module.
A 119-SOP catalogue authored to HC GPP by practising QAPs, drafted for your operation so you adapt and your QAP signs. Facilities go from empty binder to a working, inspection-ready QMS in weeks, not the year a blank document-control system takes.
And the table stakes are all here too.
Version-controlled documents, deviations and CAPA, training, calibration, complaints, an append-only audit trail, flat per-facility pricing with no per-seat charges, data resident in Canada. One prevented recall pays for years of it.
“I built AICQ from the QAP’s seat. Every check in this system exists because our team has seen the finding it prevents.”
Chi Diem Doan, Ph.D., Founder of AICQ Systems. Nearly a decade in regulated cannabis manufacturing.
Meet the founder →Your whole quality operation, on one screen
A live inspection-readiness score shows your compliance posture at a glance, and a one-click binder exports the evidence. The home launcher puts every work area, from documents to release, one click away.
The questions licence holders actually ask
How do we migrate from paper and spreadsheets?
You do not migrate everything on day one. Onboarding is guided: we load your current SOPs and forms (Word or PDF) into version control first, then stand up the registers you use daily, equipment, training, suppliers, from your existing lists. Most facilities are running the document workflow in the first week and add modules at their own pace. Your historical paper records stay valid; the system takes over from its go-live date, and the two-year retention clock (s.232) is tracked from there.
How does the QAP service actually work? A QAP has to be named on our licence.
Correct, a Quality Assurance Person must be named on your Health Canada licence, and appointing one is a licence amendment with security-clearance implications, not a checkbox in software. Our Managed engagement is AICQ-QA led: an AICQ QAP is proposed as your QAP or alternate QAP, you file the amendment with Health Canada, and the platform is the system our QAPs use to exercise that oversight. If you already have a QAP, they use AICQ as their own oversight tool, nothing about your licence changes.
What happens during a Health Canada inspection?
You can give an inspector guided, read-only access alongside your QAP, or export what they ask for on the spot: the master list of effective documents, a batch's full release package, per-SKU complaint history, deviation and CAPA records, and the append-only audit trail. No binder assembly, no night-before scramble.
Is the system validated? What documentation do we get?
AICQ is scoped to HC GPP (SOR/2018-144), which does not mandate computer system validation the way EU-GMP Annex 11 or 21 CFR Part 11 do. We still engineer to data-integrity principles: ALCOA+, append-only audit trail, server-side timestamps in UTC, SHA-256 hashes on every uploaded file, and soft-delete-only records. You receive a system description and our data-integrity statement for your inspection file. If you need a fully validated system for EU-GMP or export, that is AICQ Premium (launching December 2026); AICQ Seed-to-Sale already carries GAMP 5 Category 5 validation and 21 CFR Part 11 e-signatures today.
What if we cancel? Do we lose our records?
No. Cancellation triggers a full data export, documents, registers, quality events, and the audit trail, delivered in open formats (PDF/CSV). Under s.232 you remain responsible for two-year retention, so we retain your records for the retention window and confirm before anything is deactivated. Cancellation at the end of the term includes that export as standard; there is no data ransom.
What is the contract term?
A 12-month minimum term, billed monthly, that is the realistic runway to get a facility genuinely ready for a Health Canada inspection. Annual prepay saves 5%. The term starts when your trial converts, not when the trial begins. Managed QAP engagements carry a mutual 60-day notice period, because an orderly QAP transition on your licence matters more than a fast exit.
We already run other software. Do we have to replace everything?
No. Most facilities arrive from one of the usual suspects: the per-seat eQMS that priced the floor staff out of their own quality system, the seed-to-sale tracker that counts every plant but none of the paperwork, or a shared drive full of spreadsheets. You know the ones. Concierge onboarding brings your SOPs, product specs, SKUs, COAs, and registers across, and we stay with your team through the first live batch. Keep what still earns its place; AICQ takes over the records an inspector reads.
Close the gap before your next inspection.
A 30-minute walkthrough on your own documents and batches. Then try AICQ free for 30 days.