AICQ · COMPLIANCE PARTNERLIVE

Pass your next Health Canada inspection without the binders.

SOPs, batch records, equipment, and quality events, inspection-ready in one system. Built by practising QAPs with zero critical findings across Health Canada and EU-GMP audits.

Scoped to HC GPP (SOR/2018-144) · From $599 per facility / month · Canadian data residency

The problem

The gap most licence holders live with

Six gaps show up in almost every small and mid-size facility. Not carelessness, just tools that were never built for the job.

Documents everywhere

Nobody is certain which revision is current, or who approved it.

Paper logs, missed dates

A calibration slips past due and nobody notices until an audit.

Deviations that never close

Raised, then drifting. No closure an inspector will accept.

Checks done by eye

One manual label check missed becomes a recall.

No oversight off-site

Off the floor, the QAP has no view of what needs a decision.

Inspections mean scrambling

Evidence requests turn into hours of manual digging.

How AICQ compares

Built for your facility, not a pharma enterprise

Most tools are pharma GMP suites or seed-to-sale ERPs. AICQ is built for the gap in between.

Typical quality toolsAICQ
Built forPharmaceutical-focused GMP producers, or seed-to-sale ERPSmall and mid-size HC GPP licence holders
OnboardingLong implementation projectsFast, guided setup
PricingPer-seat or enterprise quotesFlat per-facility, from $599/month
Label & COA checksReviewed by eye against the COAAutomated potency-tolerance checks to HC rules, the QAP decides
Your QAPBring your ownAICQ QAPs, or bring your own
Inspection prepPull it together when HC callsLive readiness, exportable on request

How it helps

How AICQ closes the gap

One platform, mapped directly to where facilities get caught.

One source of truth

Every document version-controlled; the current revision never in doubt.

Logs and calibrations that chase themselves

Due dates tracked; a failed check flags the instrument out of service.

Quality events that actually close

Deviations and CAPA close only with QAP sign-off and an effectiveness check.

Errors caught early

Automated checks flag wrong lots and overstated potency; your QAP decides.

Label recalls, prevented

Two-stage label review catches errors before a single unit ships.

Oversight from anywhere

A live action-items dashboard; remote QAP visibility every day.

One-click audit answers

Complaint histories, release certificates, and the audit trail, exportable.

Chi Diem Doan, Ph.D., Founder of AICQ Systems

Built by the people who sign the releases

“I built AICQ from the QAP’s seat. Every check in this system exists because our team has seen the finding it prevents.”

Chi Diem Doan, Ph.D., founder of AICQ Systems. Nearly a decade in regulated cannabis manufacturing; zero critical findings across Health Canada and EU-GMP audits.

Meet the founder →

See it in action

Your whole quality operation, on one screen

A live inspection-readiness score shows your compliance posture at a glance — and a one-click binder exports the evidence. The action-items dashboard tells your QAP exactly what needs a decision today.

aicqsystems.com/… · Inspection readiness
Inspection readinessLive compliance posture, from records already in the system.Inspection binder (PDF)96%inspection ready1 item needs attentionNothing overdueDocuments & SOPs24 effective · 0 overdueEquipment & calibration8 in service · 0 overdueDeviations & CAPA0 open past targetLabels & release1 awaiting QAPCTLS / B300 reportingsubmitted on timeComplaints0 open

Inspection readiness — your live compliance posture, exportable as a binder

aicqsystems.com/qap/tenants/…
Northwind Cannabis Co.LIC-3F8K2QX91Y-2024 · standard_processing · activeQAPMY WORKAction itemsDOCUMENTSSOPsProduct specificationsQUALITYDeviationsComplaintsSITE & RECORDSEquipment registerLot potencyAction itemsEverything pending for this tenant.Needs QAP review / sign-off (2)Deviation: QAP reviewDEV-EQP-2026-007OpenDeviation: QAP reviewDEV-PKG-2026-012Open

Action-items dashboard — what needs your sign-off, now

Features

One platform, the whole quality system

Controlled documents

SOPs, specs, logs, and forms with versioning and approval workflow.

Guided SOP authoring

Drafts from a 119-SOP HC GPP catalogue; you edit, your QAP signs.

Batch & document review

Batch records checked for traceability and discrepancies.

Label & release review

Potency, lot, date, and barcode checked against the released COA.

Deviations & CAPA

Five-element records with QAP sign-off and effectiveness checks.

Complaints & OOS

Structured intake, per-SKU history, OOS disposition.

Equipment & calibration

Instrument register; a failed check flags out-of-service.

Training & competency

Role matrix, SOP acknowledgements, competency records.

Floor capture on your phone

One-tap contemporaneous records, attributed and audit-trailed.

Connected, not siloed

The system watches, so nothing falls through

One deviation engine is the shared spine: it opens automatically from six sources and stays open until the QAP signs it off.

  • Failed equipment verification
  • Major or adverse complaint
  • Critical audit finding
  • Environmental excursion
  • Inventory variance over tolerance
  • Out-of-specification result

Audit-ready

Append-only audit trail on every record

ALCOA+

Data integrity and two-year retention (s.232)

QAP in control

Automation advises; the QAP always decides

FAQ

The questions licence holders actually ask

How do we migrate from paper and spreadsheets?

You do not migrate everything on day one. Onboarding is guided: we load your current SOPs and forms (Word or PDF) into version control first, then stand up the registers you use daily — equipment, training, suppliers — from your existing lists. Most facilities are running the document workflow in the first week and add modules at their own pace. Your historical paper records stay valid; the system takes over from its go-live date, and the two-year retention clock (s.232) is tracked from there.

How does the QAP service actually work? A QAP has to be named on our licence.

Correct — a Quality Assurance Person must be named on your Health Canada licence, and appointing one is a licence amendment with security-clearance implications, not a checkbox in software. Our Managed engagement is AICQ-QA led: an AICQ QAP is proposed as your QAP or alternate QAP, you file the amendment with Health Canada, and the platform is the system our QAPs use to exercise that oversight. If you already have a QAP, they use AICQ as their own oversight tool — nothing about your licence changes.

What happens during a Health Canada inspection?

You can give an inspector guided, read-only access alongside your QAP, or export what they ask for on the spot: the master list of effective documents, a batch's full release package, per-SKU complaint history, deviation and CAPA records, and the append-only audit trail. No binder assembly, no night-before scramble.

Is the system validated? What documentation do we get?

AICQ is scoped to HC GPP (SOR/2018-144), which does not mandate computer system validation the way EU-GMP Annex 11 or 21 CFR Part 11 do. We still engineer to data-integrity principles: ALCOA+, append-only audit trail, server-side timestamps in UTC, SHA-256 hashes on every uploaded file, and soft-delete-only records. You receive a system description and our data-integrity statement for your inspection file. If you need a fully validated system for EU-GMP or export, that is AICQ Premium (launching December 2026); AICQ+ already carries GAMP 5 Category 5 validation and 21 CFR Part 11 e-signatures today.

What if we cancel? Do we lose our records?

No. Cancellation triggers a full data export — documents, registers, quality events, and the audit trail — delivered in open formats (PDF/CSV). Under s.232 you remain responsible for two-year retention, so we retain your records for the retention window and confirm before anything is deactivated. Month-to-month plans cancel at the end of the billing period; there is no data ransom.

What is the contract term?

A 12-month minimum term, billed monthly — that is the realistic runway to get a facility genuinely ready for a Health Canada inspection. Annual prepay saves 5%. Managed QAP engagements carry a mutual 60-day notice period, because an orderly QAP transition on your licence matters more than a fast exit.

Close the gap before your next inspection.

A 30-minute walkthrough on your own documents and batches.